Privacy Policy

Last updated November 2026

Rig Astrology asks for unusually personal information — the exact moment and place you were born. Here is what happens to it.

Who we are

Rig Astrology is a Vedic astrology service operated by Mithra Ecom. LLC (“we”, “us”). Mithra Ecom. LLC is the controller of the personal data described here. You can create an account, enter your birth details, ask questions to our AI astrologer Rig, buy reading credit and book live sessions with human astrologers.

This policy explains what we store, why, and the choices you have. It applies to this application only.

Information we collect

Account information: your email address, and any display name you choose. Passwords are stored only in hashed form by our authentication provider — we never see them.

Birth details: date, time and place of birth, plus your 18+ confirmation. These are needed to cast your chart, and Rig reads from them every time you ask a question.

Reading history: the questions you submit and the answers Rig returns, so a reading can continue across sessions.

Booking details: the astrologer you chose, the date and time slot, the notes you send them, and your contact details as needed to hold the session.

Payment records: the package or session purchased, the amount, the currency and the payment provider's reference. Card details are entered on our payment processor's own page and never reach us.

How we use it

To cast and recalculate your chart, to answer your questions, and to keep a coherent conversation with Rig.

To process payments, credit your balance and confirm booked sessions.

To keep the service secure: detecting abuse, preventing duplicate or fraudulent purchases, and meeting our legal obligations.

We do not sell your data, and we do not use your birth details or readings for advertising.

Who we share it with

Our payment processor, for the sole purpose of taking payments and confirming that a payment succeeded. It receives the amount, the currency, a reference to the order and your email address — never your birth details or your questions.

Our hosting, database and AI providers, who process data on our behalf to run the application and generate readings.

An astrologer, when you book a live session — they see the booking details and birth details you have saved, because they need them to prepare for the session.

Authorities, where we are legally required to disclose information.

Retention and deletion

Your profile, birth details and reading history are kept while your account is open. Payment records are kept longer where accounting or tax rules require it.

You may ask us to delete your account and the readings attached to it at any time. Deleting your account ends your access and removes your chart and conversations; records of past payments may be retained in a minimal form.

Age requirement

The service is for adults. You must be 18 or older to create an account, and you confirm this during onboarding. If we learn that an account belongs to someone under 18, we will close it.

Cookies and local storage

We use only what is necessary to keep you signed in and to remember your session. We do not run third-party advertising trackers inside the app.

Your choices

You can review and change your birth details at any time from onboarding, and you can clear your reading history on request.

Depending on where you live, you may have the right to access, correct, export or erase the personal data we hold about you. We answer such requests within a reasonable period.

Security

Access to your profile and readings is restricted to you and to the operators of this service. Data is transmitted over encrypted connections.

No online service can promise perfect security. If a breach ever affects your data, we will tell the people affected.

Changes and contact

If this policy changes materially, we will announce it in the app before the change takes effect.

Questions about this policy, or a request about your data, can be sent to Mithra Ecom. LLC, the operator of this app.